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Message: <blockquote data-quote="satria_95" data-source="post: 1662398" data-attributes="member: 1506">seperlinky,Which area are you at ar? I assume that you already reported to tmnet already? If you have reported and this problem still persists, and they don't seem to be helping much, write in to <a href="mailto:ceo@tmnet.com.my">ceo@tmnet.com.my</a> and seek the CEO's help. Ceo name is Michael Lai, if I ain't mistaken. If tmnet tech team is not doing enough to solve your problem, then I guess we'll have to seek higher assistance. But ensure that you've got a full solid case to head up to the CEO. I think the ceo's email is also available on tmnet website. I had my problem resolved pretty quick when I escalated directly to the CEO. I had no choice because 4 months of intermittent frequent disconnection is more than enough for me to bare for. I called tmnet call center so many blardy times, with each call lasting at least 30 minutes. I then ask them back if they are going to pay my bill. They say I can file a rebate report and I did. Even that rebate took blardy 4 months and I had to remind them again. When I blasted them over the rebate, they found out that the CEO handled my previous case. In just 3-4 days time, they approved my rebate for RM700+. Honestly, I'd rather NOT have the rebate in exchange for more consistent uptime and faster connection, for the benefit of the rest of the nation.</blockquote>

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