windscreen cracked cos parked under hot sun n cos new car? wat BS is this? the salesperson needs to go back to sales school...either that or he graduated top of class with with honours in BS
ethryx...get yr colleague to take pictures...then write the whole story...then include the branch and salesperson that is giving u the bull....then email, snail mail n call whatever ford contact number that u can get your hands on...sooner or later, somebody in charge will hear of this n get the thing done. normally big ppl dont like these sort of publicity but its the lower n middle levels who try to cover up n cover ass.
a contact for u to begin with (may be outdated as date updated was 2008)
Ford
Telephone: 603 55191601
Fax: 603 55190188
Contact Person: Michael Pease
Company Address: No. 1, Jalan Sesiku 15/2 40000 Shah Alam, 40000, Shah Alam, Selangor
or can contact customer service thru their website