wat people want from Turbo Shop?

my opinion la. i bought turbo and its related item frm a turbo shop which is not in my town. most important is as below..
reasonable price. especially if im doing packaged tune up for customer/friend. Sometimes need to have slighly more discount.

warranty. i did bought a new turbo b4 for a friend's car, upon installing and during idle i experienced white smoke came out (quite alot) after around 20sec of idling. called and the boss is very friendly just ask me send back... dont knw whether they fixed or changed a new unit for me. but after 3 days its sent back to me. no more prob and beared all delivery charges eventhough i didnt asked for it.

special price for 1st time testing product. got a good price for trial turbosmart boost controller and 50mm wastegate to try so that i can review my own.

fast feedback on turbo quotation,repair quotation, advice and delivery.

most most important is provide genuine item/parts so that it will last...

promotions from time to time.

other than that i guess not that important to me ..handsome or not...shop front appearance as the shop that i dealed all these while, i never even have the chance or time to stepped in nor met the boss face to face b4 till today
 
my opinion la. i bought turbo and its related item frm a turbo shop which is not in my town. most important is as below..
reasonable price. especially if im doing packaged tune up for customer/friend. Sometimes need to have slighly more discount.

warranty. i did bought a new turbo b4 for a friend's car, upon installing and during idle i experienced white smoke came out (quite alot) after around 20sec of idling. called and the boss is very friendly just ask me send back... dont knw whether they fixed or changed a new unit for me. but after 3 days its sent back to me. no more prob and beared all delivery charges eventhough i didnt asked for it.

special price for 1st time testing product. got a good price for trial turbosmart boost controller and 50mm wastegate to try so that i can review my own.

fast feedback on turbo quotation,repair quotation, advice and delivery.

most most important is provide genuine item/parts so that it will last...

promotions from time to time.

other than that i guess not that important to me ..handsome or not...shop front appearance as the shop that i dealed all these while, i never even have the chance or time to stepped in nor met the boss face to face b4 till today


NICE...thanks for u opinion...good one..:biggrin:

---------- Post added at 11:23 AM ---------- Previous post was at 11:22 AM ----------

so far..every shop dyon & tuning ...wont give any "Engine Warranty" la ~! :biggrin:

wah engine warranty ka...wah wah..too much la i think..:banghead:

---------- Post added at 11:28 AM ---------- Previous post was at 11:23 AM ----------

If wat we want I would say a place like Japan Autobacs one stop all in one store can do from engine transplant, wheel, bodykit, ICE, tuning, car detailing to hypermart. But this is impossible in malaysia as we dont have such a strong base to support such big operation but sunway is edi quite good with one shop doin one job so just drive our ride to diff shop for diff stuff. But problem is price sum shops at Sunway reli butchering but a few I found quite reasonable this is sumore I claim my friend from so n so shop intro to buy from them. :biggrin: Works wonders when I use this excuse.

But all in all I would rather go to a place which is honest, if they can't do Bolt on then just say can't do or mebe can do but need to research. Pls dun say wut oso can everything oso can kautim then in the end car stuck most of the time. :rolleyes: Another thing is know what ur sellin and doing, as an advice on another thread bout service of their SA, mechanics also play a major role, some claim they r pro in honda only or mitsu or wut eva so be honest. I seen so called pro mechanic dun even know where the dip stick to check engine oil is till I had to tell him that's the stick. IF he act pro of course I will let him make a fool of himself by not tellin him where the dipstick is. Last last I kenot stand edi only i show it to him and told him nvm I will go elsewhere to check my prob. :itsme:

knowledge+can 'sing'+responsible to their 'sales'=good salesman :smokin:
 
i think most important is the reasonal price for Genuine turbo, or maybe cheaper hahaha.. so ppl can choose for genuine instead of fake imitation turbo, for example a t3/t4 turbo, fake china is rm750 or cheaper can get, but a genuine garrett t3/t4 is for example is rm2k, many of ppl choosing for imitation because cant resist for the such cheap price turbo and wan to have a try..
but the most important thing is not to cheap customer, for example imitation turbo and say it was GENUINE turbo for sell.. it does happen to me once i bought a turbo for my car.. The turbo i order was Garrett t3/t4 journal bearing with 360 thrust bearing, for RM3500(i know it was EXP) when the turbo reach, it was a imitation CHINA made or somewhere else make turbo, even the Compressor Housing is not garrett writen CHSH or something like that, Compressor Wheel is China because TO4E with 13 or 14mm nut place, turbine housing imitation(this i dont mind) but summore with wrong size to me i order t3 0.48ar he give me t4 0.48ar, even the size of turbine shaft is not what i order, it close to t4 turbo which not t3/t4 hybrid.... when u look at the compressor housing, u can see the nut to tighten the comp wheel is halfway only, which the turbine wheel is short of length which cant fully tighten by the nut..
WTF is after change the turbo(previous my car is turbo engine just change bigger turbo), on the way to go make exhaust piping, the turbo oledi KONG, leaking la, shaft bengkok la, then i go complain to the MOTORSPORT shop, ask about the problem of the turbo, he say he help me fix it( so u feel ok), then he bla bla bla, he say i mention about genuine stuff, then he only change the turbine wheel which i not sure is genuine or not, he charge me for RM2200, YES RM2200 to fix the faking turbo.. change the internal thing of the turbo journal bearing, and thrust 360, and the turbine shaft, (all housing and compressor wheel maintain) he charge me for RM2200... (it happen in my hometown, SANDAKAN SABAH) .... there are motorsport shop find money in that way...

so now i learn from this lesson, find for genuine product... and help my friend around me to buy the genuine product... which the CHEAPEST PRICE i can get... i do an comparison, the Garrett T3/T4 is around rm2k genuine vs my hometown imitation so called famous motorsport guy in sandakan RM3500 which not reliable.. WHAT DO U think??

i already get for my friend around about 6 genuine turbo in 2 year time.. the turbo is still great condition :)
best is Get GENUINE TURBO, with reasonable price or cheaper maybe hehe.. and aftersales services :)
 
very very agree.... insist on genuine parts... wid a peace of mind you dont need to put your finger in the compressor wheel to check for any free play .. haha.... it will last very very long and have alot of mielege in it if it was used and maintained correctly.(periodic oil change, air filter, not over worked it out of its range and etc.....
 
sorry to hear of non genuine predicaments.... but it's also good to hear that genuine is the way to go.. :smile:
 
what you guys waiting for? get the biggest possible asap..!
 
i like sales man advise new comer regarding upgrade turbo from stock turbo .. for tight baget ehhe..
 
Haha just let me add one last one...
Make a turbo kit for carburettor cars :biggrin: If you got I sure become faithfull customer!!!
 

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