Here is the directly translated version if you can understand:- (sounds funny cause it's translated by software)
The new vehicle half year is unable to start for no reason 2 time
Updated:2006-06-02 19:29:05 MYT
(The Kuala Lumpur news) an information craft manager sues, he drives nearly half year this Tian Hsinch'e twice on the way suddenly to be unable to start in the travel, the vehicle hauls back this field service period, his several send a letter the request discussion, but this field towed for 3 months only then to give the response. He through expends the person arbitration court to request 1 Wan Yuling the lucky compensation, but courtyard host ruling this field only must be responsible for compensates automobile service period the bank interest, as well as lengthens an automobile 保用 time for year.
Comes from ten thousand 撓 claims damages person Wang I to respect (28 years old), purchases a CITY Che K'uan to June 6, 2005 to this field the vehicle. On November 15 evening 11. half, this vehicle when travel suddenly considers is unable to start. He thinks little of, thereupon informs this field car company to haul back the vehicle the car dealership repair, this field also returns in 3 days 後把 vehicles.
On November 29, the vehicle breaks down similar once more. This time claims damages the person is goes on the highway, the vehicle suddenly is unable to start in the road central committee, the engine and all signal lamps all extinguish.
The request exchanges the vehicle not fruit
Because the vehicle twice has the similar question, claims damages the person to lose the confidence to it. Carries on service period the vehicle, he February, 2006 once wrote a letter from at the beginning of December to requests this field to replace a new vehicle to give him, as well as suggested this field accepted him the request which returned the vehicle and brings back refunds money, but this field customer service department only wrote in reply in December 23 for him, allows his automobile 保用 time to lengthen for a year.
This Tian Kuohou sends a letter the request on February 15 to claim damages the person to take the vehicle, but claims damages the person based on not to obtain satisfaction the explanation and the compensation, up to now has not taken the vehicle.
This field 4 representatives attended hears examines when the case declared that, the company once dialed the electricity notice in December 8 to claim damages the person to take the vehicle, only suffered claims damages the person to resist 絕.
The courtyard host refers to the service efficiency
Should have the international standard
The courtyard host logical sequence lucky star criticizes this field customer service department service efficiency in the courtyard. He said, the service department when received the customer incoming letter inquiry or the interrogation, should give the response immediately, at that time even if vehicle Uygur has not fixed or also is unable the definite real situation.
"The customer service department should not expend person's suit to ignore, road of the this non- service, much less this field is a big company, should have the international service efficiency."
He reminds this field to have to improve the company the service quality, should not claim damages person's case to delay the more than half a year all raw sewage.
Has not rented a car the receipt to claim damages 1 ten thousand not fruits
But, based on claims damages the person is unable to exhibit him in automobile service period to egress the time to rent a car the expenditure receipt, the courtyard host lucky resists 絕 he 索討 Wan Yuling to claim damages. But, he requests this field negative to claim damages the person from December 8 the bank loan interest which must pay to April 12, and originally only will have two years 保用 time to lengthen for a year to June 7, 2008 or 里數 to 4 ten thousand kilometers.
At the same time this field also must raise assumes a fitness report for to claim damages the person, simultaneously the sureproof guarantee has the breakdown components to pass through the replacement, cannot again occur similar is unable to start the question.
Claims damages person Wang I to respect to the ruling feeling is discontented, he believed, the vehicle is unable to start in the travel is extremely dangerous for no reason, much less this is the use to half year new vehicle, the car dealership 絕 to does not have the necessity to take the responsibility.(Guangming Daily • 2.006/06/02 billion)
